1. Data controller
The data controller for this website and product is Video Looper Studio, operating in the European Union. For privacy requests, use the support email listed on the site.
2. Data we may collect
Depending on how a visitor interacts with the product, the site may process contact details, purchase information, license and activation data, support request content, and technical details needed to troubleshoot issues.
3. Why we use the data
Personal data is used to process purchases, deliver and activate licenses, provide customer support, maintain account and licensing integrity, and improve the reliability of the service.
4. Third-party services
Payments may be handled by a third-party checkout or payment provider. Those providers process personal data under their own privacy terms. Hosting, analytics, and support tooling may also involve third-party processors.
5. Retention
Personal data is kept only for as long as needed to operate the service, comply with legal obligations, resolve disputes, and maintain licensing records.
6. Your rights
Where applicable law gives visitors rights over personal data, they may request access, correction, deletion, restriction, or objection by contacting support. Identity verification may be required before fulfilling certain requests.
7. Contact
For privacy-related questions, requests, or complaints, use the support email listed on the site.